FAQ

Frequently Asked Questions

The uploaded file includes a detailed FAQ set covering authenticity, the 5C system, Heft Index™, process timelines, failure outcomes, malas, verification, and how RGL differs from general gem labs.

Why is Rudraksha certification important?+

Because certification helps reduce uncertainty around fakes, tampering, immature harvesting, artificial carving, and structural inconsistency by providing a documented scientific reference.

What is the RGL 5C Grading System™?+

It is RGL’s structured grading framework built around Count, Core Integrity, Condition, Consistency, and Cut — positioned throughout the uploaded content as the first dedicated Rudraksha grading system.

What is the Heft Index™?+

The uploaded text describes Heft Index™ as a proprietary scientific method for evaluating biological maturity and density indicators in Rudraksha beads.

How do I verify my RGL certificate?+

Use the Certificate ID or QR code at the verification portal to view the original certification record and grading details.

Does RGL guarantee spiritual efficacy?+

No. The source content distinguishes physical and structural certification from spiritual efficacy, which remains a matter of faith and tradition.

How long does certification take?+

The uploaded services draft suggests standard certification usually takes 5–7 business days after receipt, with expedited options subject to approval.

Can malas be certified?+

The file states that single-bead certification is the present standard, while malas or multi-bead items may require special procedures.

What if my bead fails certification?+

The uploaded FAQ says the client may receive a report indicating non-certifiable findings; no authenticity certificate is issued for failed samples.

How is RGL different from other gem labs?+

RGL is portrayed as Rudraksha-specific, with proprietary methodologies, a distinct grading system, and an educational/verification-focused client journey.

Is RGL recognized internationally?+

The uploaded copy aims to position the brand for global recognition among collectors, spiritual institutions, retailers, and exporters seeking authenticated sacred beads.